Privacy Policy

Fleurworld Privacy Commitment

At Fleurworld, we respect and value your privacy. We are committed to protecting your personal information while providing a seamless, stylish, and empowering shopping experience. Our Privacy Policy outlines the information we collect, how we use it, and the measures we take to keep your data safe.

1. Information We Collect

We collect information to enhance your shopping experience and ensure smooth transactions:

  • Personal Information: Name, email address, phone number, shipping and billing addresses.

  • Payment Information: Payment method details are securely processed via PCI-compliant gateways. Fleurworld does not store full credit card information.

  • Account Information: Login credentials, order history, preferences, and wishlists.

  • Device & Usage Data: IP address, browser type, device type, pages visited, and navigation patterns.

2. How We Use Your Information

  • Order Processing: To fulfill orders, process payments, and communicate order status.

  • Customer Support: To respond to inquiries, complaints, or returns.

  • Marketing & Communication: To send newsletters, promotions, or updates (with opt-in consent).

  • Personalization: To improve your shopping experience with recommended products and curated collections.

  • Legal Compliance: To comply with legal obligations or prevent fraud and abuse.

3. Cookies and Tracking Technologies

  • Fleurworld uses cookies, pixel tags, and similar technologies to optimize website functionality, personalize your experience, and analyze site traffic.

  • Types of cookies:

    • Essential Cookies: Required for site operation and security.

    • Performance Cookies: Track website usage for analytics.

    • Functional Cookies: Remember your preferences and settings.

    • Marketing Cookies: Tailor advertising based on your interactions.

Tip: You can manage cookie preferences through your browser settings.

4. How We Protect Your Data

  • Encryption: All sensitive information is transmitted securely using SSL encryption.

  • Access Control: Only authorized personnel have access to personal data.

  • Regular Security Audits: We perform routine checks to safeguard against unauthorized access, data breaches, or vulnerabilities.

  • Fraud Detection: Advanced monitoring protects your account and payment information.

 

5. Sharing Your Information

  • Service Providers: Third-party partners may process personal information for order fulfillment, shipping, analytics, or marketing on our behalf.

  • Legal Requirements: We may disclose information to comply with applicable laws or protect legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred under privacy agreements.

Fleurworld never sells your personal information to third parties.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your account or personal data.

  • Opt out of marketing communications.

  • Request restrictions on processing or object to certain uses of your data.

To exercise your rights, contact support@fleurworld.shop.

7. Children’s Privacy

  • Fleurworld does not knowingly collect information from children under 13.

  • If we learn that personal information of a child under 13 has been collected, we will take steps to delete it promptly.

8. International Users

  • If you are accessing Fleurworld from outside the United States, your information may be transferred, stored, and processed in the US.

  • By using our website, you consent to this transfer and processing.

9. Updates to Privacy Policy

  • Fleurworld may update this Privacy Policy periodically to reflect changes in practices, laws, or technology.

  • Changes will be posted on this page with an updated date.

Effective Date: December 2025

10. Contact Us About Privacy

If you have any questions or concerns about your privacy or how your data is handled:

We are committed to providing clear, transparent, and responsive communication to protect your privacy while ensuring a secure, confident, and stylish shopping experience.