Shipping Policy

 

Fleurworld: Shipping with Care, Style, and Confidence

At Fleurworld, we believe that every detail matters—including how your garments reach you. Our Shipping Policy is designed to provide a transparent, reliable, and stylish delivery experience, reflecting the same precision and urban sophistication as our collections.

1. Domestic Shipping (United States)

  • Standard Shipping: 5–7 business days

  • Expedited Shipping: 2–3 business days

  • All shipments are processed within 1–2 business days after order confirmation.

  • Orders are delivered via trusted carriers, with tracking numbers provided for every package.

Tips:

  • Please ensure your shipping address is accurate to avoid delays.

  • Signature may be required for high-value items.

2. International Shipping

  • Fleurworld ships to most countries worldwide.

  • Estimated delivery: 7–21 business days depending on customs clearance and destination.

  • Customers are responsible for customs duties, taxes, and tariffs.

  • Shipping fees and estimated delivery times are calculated at checkout.

Tips:

  • International shipments may experience delays due to customs inspections or local regulations.

  • Tracking is provided, but updates may be less frequent than domestic shipments.

3. Order Processing & Handling

  • Orders are typically processed within 1–2 business days (excluding weekends and holidays).

  • Processing time may vary during peak seasons or sales events.

  • Customers will receive email notifications when the order is confirmed, processed, and shipped.

4. Tracking Your Order

  • Each shipment comes with a tracking number for monitoring delivery progress.

  • Visit our Track Order page or follow the link provided in your shipping confirmation email.

  • Tracking updates may take 24–48 hours to appear after the carrier scans your package.

5. Shipping Fees & Additional Charges

  • Domestic shipping fees are calculated at checkout based on weight, size, and delivery method.

  • International shipping fees depend on destination, package weight, and carrier.

  • Additional fees such as customs duties, taxes, or tariffs are the responsibility of the customer.

Tip: Consider shipping multiple items together to reduce shipping costs.

6. Damaged or Lost Packages

  • Inspect your package immediately upon arrival.

  • For damaged or missing items, contact support@fleurworld.shop within 7 days of delivery.

  • Provide your order number, photos of damage, or proof of non-delivery.

  • Fleurworld will assist with replacement, refund, or investigation with the carrier.

7. Shipping Restrictions & Exceptions

  • Certain locations may have shipping restrictions due to customs or local regulations.

  • Fleurworld reserves the right to decline or cancel orders that cannot be shipped to the specified address.

  • Some limited edition or high-value items may require signature confirmation or insurance during transit.

8. Sustainable & Responsible Shipping

  • Fleurworld is committed to reducing environmental impact by optimizing packaging and minimizing waste.

  • We use recyclable materials whenever possible for shipping boxes, fillers, and labels.

  • Consolidated shipping and careful logistics planning help reduce carbon footprint.

9. Customer Tips for Smooth Delivery

  1. Double-check your shipping address before confirming your order.

  2. Track your package using the tracking number provided.

  3. Be aware of holidays or weekends that may affect delivery times.

  4. Contact our support team promptly if there are delivery issues.

10. Why Fleurworld Shipping Matters

  • Every shipment reflects our commitment to precision, reliability, and care.

  • Your garments arrive safely and beautifully packaged, ready to embody the bold, urban, and independent style that defines Fleurworld.

  • Shipping is an extension of our brand experience: meticulous, stylish, and empowering.