Track Order

 

Fleurworld Order Tracking

At Fleurworld, we believe that every step of your shopping experience should reflect the care and attention we put into our designs. From the moment you place your order to the time it reaches your hands, we provide transparent, reliable tracking so you can stay informed and confident.

How to Track Your Order

  1. Check Your Email

    • After your order is processed and shipped, you will receive an email containing your tracking number and a link to the courier’s tracking page.

    • This email provides real-time updates about your shipment, including estimated delivery dates and current location.

  2. Track Directly on Fleurworld.shop

    • Visit our Track Order page and enter your order number along with the email address used for purchase.

    • The system will display detailed information including:

      • Order status (Processing, Shipped, In Transit, Delivered)

      • Carrier name

      • Tracking number

      • Estimated delivery date

Understanding Your Order Status

  • Processing: Your order has been received and is being prepared in our warehouse.

  • Shipped: The package has left our warehouse and is on its way to the courier.

  • In Transit: The shipment is moving through the carrier network; tracking updates will appear here.

  • Out for Delivery: The package is on the local delivery route and will arrive soon.

  • Delivered: Your order has been successfully delivered to the provided address.

Note: International shipments may experience delays due to customs processing or local carrier schedules.

Domestic vs. International Shipping

  • Domestic Orders (US): Typically arrive within 5–7 business days for standard shipping. Expedited shipping can take 2–3 business days.

  • International Orders: Delivery times vary from 7–21 business days depending on customs clearance and destination country.

  • Customs duties, taxes, and fees are the responsibility of the recipient.

Common Tracking Questions

  • Q: I haven’t received my tracking email yet.
    A: Please check your spam folder. If you still cannot find it, contact support@fleurworld.shop with your order number.

  • Q: My tracking number shows “In Transit” but the package is delayed.
    A: Occasionally, carriers experience delays. Please allow 1–3 extra business days and monitor the tracking updates.

  • Q: What should I do if my package is lost or damaged?
    A: Contact support@fleurworld.shop immediately. Provide your order number and photos if applicable. We will resolve the issue promptly.

Tips for a Smooth Tracking Experience

  1. Always enter your order number and email address exactly as provided.

  2. Keep your tracking email for reference until the order is delivered.

  3. International customers should monitor customs updates and allow additional transit time.

  4. Contact Fleurworld support anytime for personalized assistance.

Customer Support

We are committed to providing timely and attentive support. If you have questions about your order or tracking information:

Our team responds within 24 hours to ensure your Fleurworld experience is seamless and stress-free.

Why Tracking Matters

Tracking your Fleurworld order is not just about knowing where your package is—it’s about staying connected to the journey of your unique, empowering fashion pieces. From the warehouse to your doorstep, every step is guided by care, precision, and a commitment to your satisfaction.